Vehicle replacement made straightforward

After a non-fault collision, staying mobile is critical. Bazoo Claims coordinates credit hire or replacement provision in line with eligibility, liability, and insurer protocols — with one UK-based team accountable for your file from first call to settlement.

What we aim for

  • Clear handover — vehicle class, fuel type, transmission, and accessibility needs captured up front.
  • Fast triage — paperwork, ID, and third-party details recorded once in our CRM.
  • Repair alignment — replacement duration matched to realistic repair timelines where possible.

Typical process

  1. You submit an enquiry via our wizard or WhatsApp.
  2. We confirm liability indicators and insurer details.
  3. A suitable replacement is arranged with an approved supplier.
  4. Your own vehicle is repaired or total-loss handled in parallel.
  5. Replacement is returned when repairs complete or settlement is agreed.

Eligibility

Replacement is usually considered where another party is at fault and insurers accept liability, or where your policy provides hire cover. We explain funding before you commit — see Why it's free. Nothing here guarantees a particular vehicle grade or hire period.

Ready to start?

Complete the secure enquiry wizard — your details are saved to our CRM and you can send a copy to us on WhatsApp in one tap.

Start your enquiry